Privacy Policy

Our Privacy Commitment

At ilthoravenqs Financial Planning, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

We believe in transparent data practices and will only use your information in ways that provide value to your financial planning journey.

Information We Collect

We collect information that helps us provide better financial planning services:

  • Personal details like name, date of birth, and identification information
  • Contact information including email addresses, phone numbers, and postal addresses
  • Website usage data, including pages visited and interaction patterns
  • Technical information such as IP address, browser type, and device information

How We Use Your Information

We use your personal information for the following purposes:

  • Delivering financial planning consultations and subscription services
  • Communicating about your account, services, and important updates
  • Improving our services and developing new features
  • Complying with legal obligations and protecting our legitimate interests

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on:

Primary Legal Basis: We process your data based on your consent and our legitimate business interests in providing financial planning services

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include encryption, access controls, and regular security assessments to maintain data integrity and confidentiality.

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

You can control cookie settings through our cookie preference center or your browser settings. See our Cookie Policy for detailed information.

Third-Party Services

We may share information with trusted third-party service providers who assist in delivering our services, such as payment processors and analytics providers.

These third parties are bound by confidentiality agreements and may only use your information for specified purposes related to our services.

Your Privacy Rights

Under Australian privacy law, you have the following rights regarding your personal information:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information in certain circumstances
  • Objection to certain types of data processing

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of any material changes by posting the updated policy on our website and updating the "last modified" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: contact@ilthoravenqs.com

Phone: +61394703540

Address: 20 Collins Street, Melbourne VIC 3000

Last updated: August 14, 2025